SHIPPING & RETURNS
RETURN AND REFUND POLICY
At REALLY RARE, customer satisfaction is our priority. If your item isn't the right fit, we're here to help.
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RETURNS
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You may return eligible items within 14 days of delivery.
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items must be unworn, unwashed, and in original condition with all tags attached.
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Final sale items, bodysuits, swimwear,accessories, and clearance pieces cannot be returned.
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REFUNDS
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Once your return is received and inspected, we'll notify you by email.
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Approved refunds will be issued to your original payment method within 5-10 business days (depending on your bank).
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Refunds apply to the item(s)only. Shipping charges are not included.
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Exchanges
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We do not offer direct exchanges at this time.
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To exchange an item, please return your original purchase and place a new order.
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Shipping Costs
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Customers are responsible for return shipping costs.
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We strongly recommend using a trackable shipping service to ensure your package arrives safely.
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We do not provide prepaid return labels at this time.
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Important Reminders!!!
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Returns that fall outside of the 14 day window or don't meet our conditions may be rejected and sent back.
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If you receive a damage or incorrect item, contact us within 3 days of delivery with a photo of the issue and we'll take care of it.
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Need Help?
We're here for you!
Email: reallyrarellc@gmail.com
Call/text: (516) 884-0777
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Response time: within 24-48 hours
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